Frequently Asked Questions

Inflexions is a cloud-based ERP platform that helps SMBs manage sales, purchases, inventory, accounting, and customer relationships — all from a single application. It works in Arabic, French, and English with full RTL support.

No. Inflexions runs entirely in your web browser. No downloads, no installation, no servers to manage.

Arabic (with full RTL support), French, and English. You can switch languages with one click.

About 15 minutes. The onboarding wizard guides you through company setup, currency, taxes, and your first warehouse.

Yes. The web application is fully responsive and works on mobile browsers. A dedicated mobile app is on our roadmap.

Tunisian SMBs across all sectors — retail, wholesale, services, restaurants, import/export. From solo entrepreneurs to businesses with 50 employees.

Yes. Inflexions is industry-agnostic and adapts through configurable settings, custom fields, and modular features.

Yes. The Free plan includes a dashboard, up to 20 products, and 15 clients — forever, no credit card required.

Plans start at 15 TND/month (Micro). Starter is 29 TND/month. Standard is 79 TND/month (with accounting). Professional is 199 TND/month. Enterprise is custom pricing. Annual billing gives you 2 months free.

Per company. One flat monthly fee regardless of how many users you have (up to the tier limit).

A 5-person team on Inflexions Starter pays 29 TND/month total. The same team on Odoo pays 225-775 TND/month. Zero implementation fees.

Yes. Upgrades take effect immediately. Downgrades apply at the end of your billing cycle. Your data is never deleted.

Bank transfer for all plans. Online payment coming soon (Flouci, D17, Visa/Mastercard).

Yes, all paid plans include a 14-day free trial. No credit card required.

No. No setup fees, no implementation fees, no training fees for self-service.

You'll see an upgrade message. No data is lost — you just can't add more until you upgrade.

Yes. The Plan Comptable Tunisien (PCT) is built natively — not a plugin. 3-decimal TND support and local tax rules.

Yes. Every sale, purchase, payment, expense, and return automatically generates the correct double-entry journal entries.

Trial Balance, P&L, Balance Sheet, General Ledger, Aged Balance, Tax Report, Cash Flow, and Treasury Reconciliation. All exportable to PDF and Excel.

Yes. Create an Accountant role with dedicated permissions. They see accounting data but not sales operations.

Yes. Exchange rates tracked per transaction. Gains and losses posted automatically as separate journal entries.

Yes. Add, rename, or deactivate accounts. Account mappings are fully configurable per company.

Yes. Both PCT (Tunisia) and PCG (France) are available as chart of accounts templates.

Yes. Immutable audit trail, balanced journal entries, and FEC export format for French-standard audits.

Yes. Import bank statement lines and match them against journal entries with one click.

Configurable per company. Supports period locking and automatic correction entries in open periods.

Yes. Track stock per warehouse and per product variant, transfer between warehouses, and get low-stock alerts.

Yes. Products can have variants (size, color, etc.) with independent pricing and stock levels.

Yes. Use a USB scanner or phone camera for quick product lookup during sales and inventory counts.

Yes. Set up templates with client, product, frequency, and the system auto-generates invoices on schedule.

Yes. Standard supports 2 companies, Professional 5, Enterprise unlimited. Completely isolated data per company.

Over 30 report types: sales, purchases, inventory, customer analytics, P&L, stock alerts, dead stock, cash flow, and more.

Yes. Per-unit tracking for electronics, warranties, and returns.

Yes. Cash register with opening/closing balances, cash movements, and reconciliation reports.

Yes. Generate PDF invoices and send them directly from the app. Templates are customizable per language.

Yes. Configure points per product and a conversion rate. Clients accumulate and redeem points as discounts.

Yes. Configurable per customer with real-time tracking. Block or warn when limits are reached.

Yes (Professional plan). Create text, number, date, dropdown, or checkbox fields for clients and suppliers.

Yes. All data encrypted in transit (TLS 1.2+) and at rest. Fail-closed permissions with granular role-based access control.

Absolutely not. Automatic data isolation ensures every query is scoped to your company.

On cloud infrastructure in the EU (Paris region). Automated daily backups with point-in-time recovery.

Yes. Any report to PDF/Excel. Full database export available on request.

Yes. Every operation logged with user, IP, timestamp, and field-level changes. Immutable.

Yes. View all sessions, revoke individually, or log out all other devices.

Offline indicator and local form drafts every 30 seconds. Restore when reconnected.

Yes. Data export, deletion, audit logs, EU hosting, and soft-delete architecture for compliance.

Yes. Products, customers, and suppliers from Excel/CSV. Validation before insertion.

Not automated yet, but we offer assisted migration. Export as CSV and we help you map and import.

The accounting module has an opening balances interface. Enter balances and journal entries are created automatically.

Yes. Cloud-based, no conflict. Enter new transactions in Inflexions while keeping your old system.

Yes. Self-service wizard for basics. Standard and Professional include training hours. Paid sessions for complex setups.

Settings → Users, send email invitations. Each user sets their own password and gets an assigned role.

Email support for all plans. Professional and Enterprise include priority support.

Video tutorials and docs free for all. Standard includes 1h training, Professional 3h, Enterprise custom.

Monday-Friday, 9am-6pm Tunisia time. Enterprise includes extended hours.

Report via email. Critical fixes within 24-48 hours.

Yes. We prioritize based on customer demand. Many current features came from user feedback.

Planned for 2027. For now, support via email. Knowledge base coming soon.